Refund policy

 

WHAT IS OUR RETURN/REFUND POLICY?

If you aren't happy with your order, let us know and we'll try and make it right!

Domestic Orders (Within the United States):
For returns within the U.S., a $18 restocking fee will be applied to cover return shipping and handling. Please contact us within 30 days of the original shipment date, and we will generate a return shipping label for you.
After 30 days, purchases are no longer eligible for a refund or exchange.

International Orders:
For international shipments, please note that we do not provide return shipping labels. Customers may return items for a refund or exchange at their own shipping cost. A $10 restocking fee will be applied to cover processing and handling.
For exchanges, we will cover the outgoing shipping cost for the replacement item.

We are not responsible for lost, stolen, carrier delayed and refused packages, and the package can't be refunded.

All sales are final and only qualify for a return if your item(s) are damaged/defective from the manufacturer or you were sent the wrong item. Shipping and handling fees are also non-refundable, including all refused and unaccepted packages.

Items must be in resalable / original condition (unworn) with the original packaging to receive a refund or an exchange. Simply return the merchandise with the original invoice and a note stating your reason for return and we’ll gladly refund your purchase price. Shipping & handling charges are not refundable.

DAMAGED/DEFECTIVE

Damaged or defective items may be returned for refund or an exchange may be provided. Please save all contents and packing materials and contact us to notify us within 5 business days from the delivered date if any items are damaged or defective.

When contacting us regarding a damaged or defective item(s), please provide to us pictures of the damage (close-up and full shot), your order number, style number, color, size, and number of damaged or defective item(s).

INCORRECT ITEM(S)

Please contact us within 5 business day from the delivered date. Items must be returned in its original condition/packaging or it will not be accepted and will not be eligible for refund

We will provide a return label and we will gladly ship the correct item once we receive the wrong item back. This will be based on product availability.

Refund: We will send you a return label and process a refund for the wrong item once we receive the item.