Política de reembolso
We offer free returns for domestic orders within the US and we will provide you a prepaid USPS/Fedex return label via email. We don't provide return shipping label for international order; you can still return your item to us for a full refund but returns will be made at your own cost.
We are not responsible for lost, stolen, carrier delayed and all refused and unaccepted packages, and the package can't be refunded.
Items must be in resalable / original condition (unworn) with the original packaging to receive a refund or an exchange. Simply return the merchandise with the original invoice and a note stating your reason for return and we’ll gladly refund your purchase price. Shipping & handling charges are not refundable.
Please note that Anthony Wang is not responsible for any shipping costs associated with returns/exchanges.
Damaged or defective items may be returned for refund or an exchange may be provided. Please save all contents and packing materials and contact us to notify us within 5 business days from the delivered date if any items are damaged or defective.
When contacting us regarding a damaged or defective item(s), please provide to us pictures of the damage (close-up and full shot), your order number, style number, color, size, and number of damaged or defective item(s).
Please contact us within 5 business day from the delivered date. Items must be returned in its original condition/packaging or it will not be accepted and will not be eligible for refund
We will provide a return label and we will gladly ship the correct item once we receive the wrong item back. This will be based on product availability.
Refund: We will send you a return label and process a refund for the wrong item once we receive the item.
CANCELING/ CHANGING YOUR ORDER
All orders are processed and shipped within 24-48 hours Monday-Friday (excluding Holidays).
You may contact us as soon as possible if you would like to make the changes of your orders. If your order has not been processed, we will be more than happy to make change for you.
Once you have received a tracking number, your order will be unable to be cancelled as it has been picked and shipped.